How can we help?
Answers about widgets, live mode, keys and billing. Still stuck? Ask us.
Getting started
What is CountDeck?
CountDeck is an app for iPhone and Android that tracks your followers, subscribers, GitHub stars and MRR in one place, and puts them in Home Screen widgets, plus Lock Screen, StandBy, Mac and Apple Watch on iPhone. It sends a daily receipt of what changed, forecasts when you’ll hit each goal, and only uses read-only access.
How do I add a widget on iPhone?
Touch and hold your Home Screen until the apps jiggle. Tap Edit, then Add Widget, search for CountDeck and pick a size. Then touch and hold the new widget, tap Edit Widget and pick one you saved in the app's Widgets tab.
How do I add a widget on Android?
Touch and hold your Home Screen until Widgets appears. Tap Widgets, scroll to CountDeck and drag it in, then pick one of your saved widgets.
Which metrics can I track?
Audience counts for YouTube, X (Pro), GitHub and Bluesky; MRR, revenue, active subscriptions, new customers, churn and latest sales for Stripe; MRR, ARR, revenue, active subscriptions and trials for RevenueCat. More platforms are listed on the home page, and a custom counter covers anything else, from Apple Shortcuts, Zapier or the API.
See every platformDoes it work on Android?
Yes, with small, medium and large Home Screen widgets in every style. Lock Screen widgets, StandBy, live mode and Apple Watch are iPhone only.
Widgets not updating
How often do widgets update?
Every widget shows when it last updated. On Free, iOS refreshes widgets through the day, about every 30 minutes when it allows. Pro adds push updates when a number changes (iOS 26 and later) and live mode, updated about every minute.
My widget shows an old number
Tap the time on the widget for a fresh number. iOS decides how often widgets may refresh and can slow them down, for example in Low Power Mode. If the widget says the source needs attention, open the app and reconnect that source.
My widget says "First count in a minute…"
The source was just added and its first number has not arrived yet. It shows up within a minute; there is no history yet, so there is no change to show either.
What happens when I tap a widget?
Tap the time to refresh it. Tap anywhere else to open it: a single-source widget opens that source's page, a combined one opens Today.
StandBy and Lock Screen
How do I add a Lock Screen widget?
Touch and hold your Lock Screen, tap Customize, then Lock Screen. Tap the widget area under the clock and pick CountDeck. Lock Screen widgets are free.
Why does my Lock Screen widget look plain?
iOS draws Lock Screen widgets in one colour, so they use the system gauge and font instead of your style. Your style still applies on the Home Screen, StandBy, Mac and Desk mode.
Does it work with StandBy?
Yes, with Pro. Put your iPhone on its side while it charges. To add CountDeck, touch and hold the widgets in StandBy and tap + to add one.
Can I use an old tablet, laptop or TV as a counter?
Yes, with Desk mode (Pro): open your private desk link in any browser and your numbers fill the screen, refreshing every minute.
Live mode and Apple Watch
What is live mode?
With Pro, live mode puts your count on the Lock Screen, in the Dynamic Island and in the Apple Watch Smart Stack, updated about every minute for up to 8 hours.
How do I start live mode?
Open a source in the app and tap Go live, or start it from a goal.
Is there an Apple Watch app?
Not a separate one yet. Live mode (Pro) shows your count and goal in the Smart Stack on your Apple Watch.
Can I show my count on stream?
Yes, for free. Every public counter page has a goal-bar overlay URL you can add to OBS or Streamlabs as a browser source; it carries a small credit. With Pro, a private overlay can show your MRR or total audience.
Set up the overlaySources and keys
Do I need to log in to my accounts?
Not for public counts: just type your handle. Revenue needs a read-only API key, and Instagram and Threads use a read-only login. Nothing can post for you.
Is my Stripe or RevenueCat key safe?
Use a read-only (restricted) key: secret keys are refused, so nothing can move money. Keys are encrypted on our servers in the EU, never shown again and never stored on your phone.
Make a read-only Stripe keyHow do I remove a source?
Open the source in the app and remove it. Its key is deleted at once.
Plans and billing
How much does CountDeck cost?
Free gets 1 source and its main metric, 1 goal with a share card, 9 styles, and small, medium and Lock Screen widgets. Pro adds unlimited sources and metrics, all 24 styles, StandBy, live mode, goal forecasts and the daily receipt: $3.99 a month, $29.99 a year with a 3-day free trial, or $89.99 once for Lifetime.
See pricingHow do I cancel?
Subscriptions run through the App Store or Google Play. On iPhone: Settings, your name, Subscriptions. On Android: Google Play, Payments and subscriptions. You keep Pro until the end of the period.
I paid but Pro is missing
Open the Pro screen in the app and tap Restore. Use the same Apple ID or Google account you paid with.
What does Lifetime include?
Everything in Pro, forever, with no subscription to manage. Paid sources like X are under fair use.
Privacy
What do you store?
The public handles you add, read-only keys (encrypted), your numbers over time for trends and goals, and an anonymous account ID, or your email if you sign in with Apple.
Read the privacy policyDo you sell data or show ads?
No. No ads, no ad trackers, and nothing is sold or shared. Servers are in the EU.
How do I delete my account?
In the app: Settings, then Delete account and data. Everything goes, including your keys.
Still stuck? Ask us.
Email support and a person will read it. Tell us your phone, your iOS or Android version and what the widget shows.
hello@countdeck.appPrivacy and data requests go to privacy@countdeck.app.